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 Privacy
Statement
Delphi Management Services is the physician’s
e-business partner providing essential business and financial services
to physicians and their practices. Delphi Management Services appreciates
the confidential nature of physician-related information not limited
to, but including personal, patient, and internet related transaction
information. Delphi Management Services has created this privacy
policy in order to demonstrate our firm commitment to the online
privacy and security of physicians and other users. Delphi Management
Services, L.L.C. has a strong commitment to providing excellent
service to all of our clients, including respecting their concerns
about privacy. We understand that visitors to our website may have
questions about whether and how this website collects and uses information.
Accordingly, we have prepared this statement to inform you of the
privacy principles that govern www.delphibilling.com.
Browsing
Visitors who browse this website do so on an anonymous
basis. We have not configured this website to collect any information
from your computer without your input. This means that, unless you
voluntarily and knowingly provide us with information, we will not
know your identity, your e-mail address, or any other information
identifiable to you.
Information
When we need to collect information from you, we will ask you to voluntarily
supply us with the information we need. For example, if you would
like to request information about a particular service, we will ask
you for information such as name, address, telephone number, e-mail
address, practice type and size, and other applicable information
to process your request. We will use your e-mail address to send a
confirmation and, if necessary, might use the other information to
contact you for help to process the request. Clients and other interested
parties may receive internet correspondence in the form of newsletters
or e-mail. These items are of an informational nature only and may
be cancelled at any time, without consequence, to said party.
The same type of information would be requested to complete a request
to access secure information online. When we ask you for personal
data when making a secure request, including your name, address and
practice data, and other applicable information, it is transferred
over a Secured Sockets Layer (SSL) line provided you are using a SSL
enabled browser such as Microsoft Internet Explorer or Netscape Navigator.
This ensures that your information is encrypted as it travels over
the Internet. This secure mode is enabled before any such information
is transmitted from your computer. You will know you are in secure
mode when the padlock icon in the lower right hand corner of the computer
screen appears in the locked position. In addition, when accessing
a secure server, the first characters of the site address will change
from "http" to "https." After information reaches
Delphi Management Services it is stored on a secure server that resides
behind a firewall that is designed to block access from outside the
company. The information you submit to Delphi Management Services
will be stored on a separate server as an additional security precaution.
However, we do not warrant or represent that the information you submit
to Delphi Management Services will be protected against loss, misuse,
or alteration by third parties.
We may also ask you to fill out an online customer survey, to obtain
your suggestions or comments about your use of Delphi Management Services,
or for similar purposes. Providing this information is voluntary.
Internet Protocol (IP) Address
An IP address is a number that is automatically assigned to your computer
every time you browse the Internet. When users request a page from
our site, our servers log the user's current IP address. We use IP
addresses to help diagnose problems. We do not link IP addresses to
anything personally identifiable. Thus, each user session is anonymous.
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Delphi Use of Information
We treat the information you provide to us as confidential information;
it is, accordingly, subject to our company's security procedures and
strict corporate policies regarding protection and use of confidential
information. Because laws applicable to personal and patient information
vary by country, our business operations may put in place additional
measures that vary depending on the applicable legal requirements.
Information is processed and stored in the United States.
The personal information you provide to us for making a request is
made available to Delphi Management Services for the purpose of meeting
your request. If you cancel your request, the information is stored
for record-keeping purposes only and is not accessed again. After
completing your request, the information you provide may be used for
direct marketing by Delphi Management Services, L.L.C. Delphi Management
Services may use the services of a third party mail house for the
sole purpose of mailing materials.
Except as set forth in this paragraph, Delphi Management Services
will not disclose to unaffiliated companies any information it gathers
from you which could be used to identify or contact you (Physician
Information or Practice Information). Any Physician or Practice Information
provided to entities affiliated with Delphi Management Services will
be treated in accordance with the terms of this Privacy Policy, unless
you are otherwise notified. In the following limited circumstances
we will consider, and may release, Physician or Practice Information
to third parties: (1) to comply with valid legal requirements such
as a law, regulation, search warrant, subpoena or court order; or
(2) in special cases, such as a physical threat to you or others.
We might also provide Physician or Practice Information to our vendors
and suppliers where it is necessary for them to provide us with products
and services related to better operation and maintenance of our web-site
("Vendors"). We will attempt to require that each of these
Vendors not further use or disclose your Physician or Practice Information
for any purpose other than providing us or you with products and services.
Of course, we cannot guarantee their compliance with these restrictions.
Delphi Management Services may provide information about you which
does not allow you to be identified or contacted (Aggregate Information)
to third parties. For example, we might inform third parties regarding
the number of users of our site and the activities they conduct while
on our site. We might also inform a pharmaceutical company (that may
or may not be an advertiser on our site) that "30% of our users
live east of the Mississippi" or that "25% of our users
have tried alternative medicine." Depending on the circumstances,
we may or may not charge for this information.
Disclosure of Information and Opt-Out. Delphi Management Services
will not sell, trade, rent or release such information to entities
outside of the Delphi Management Services family of companies, for
their use without your approval and giving you the opportunity to
opt-out.
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User Security
Please note that you are responsible for taking all reasonable steps
to ensure that no unauthorized person shall have access to your Delphi
Management Services password or account. It is your sole responsibility
to (1) control the dissemination and use of activation codes and passwords;
(2) authorize, monitor, and control access to and use of your Delphi
Management Services account and password; (3) promptly inform Delphi
Management Services of any need to deactivate a password. You grant
Delphi Management Services and all other persons or entities involved
in the operation of the Delphi Management Services web-site and Delphi
Management Services the right to receive, transmit, monitor, retrieve,
store, and use your Physician or Practice Information, including information
which may be privileged and confidential under applicable state and
federal laws, in connection with the operation of Delphi Management
Services. Delphi Management Services cannot and does not assume any
responsibility or liability for any information you submit to Delphi
Management Services or your or third parties' use or misuse of information
transmitted or received using Delphi Management Services.
Delphi Management Services wants your Physician and Practice Information
to remain as secure as reasonably possible. That is why we have a
two-tier system at Delphi Management Services that combines leading
technical safeguards and a code of conduct for those employees that
are permitted to access our customers' personal information. On the
technical side, Delphi Management Services uses SSL to help ensure
the integrity and privacy of the Physician and Practice Information
you provide to us via the Internet. As an additional security measure,
your Physician and Practice Information is also kept physically separate
on a separate server where your password is encrypted and stored in
a database. On the employee side, only authorized Delphi Management
Services employees are permitted to access your Physician and Practice
information. All Delphi Management Services employees must abide by
our Privacy Policy and those who violate our Privacy Policy are subject
to disciplinary action, up to and including termination.
Cookies
Our website makes only limited use of "cookie" technology.
"Cookies" are strings of text that a website transmits to
a user's computer. Cookies enable a website to keep track of a user's
preferences and activities relating to that website. Our website creates
a temporary cookie for each visit in order to facilitate your visit.
Our cookies expire automatically after you leave our website. These
cookies transmit no information about you or your computer back to
Delphi Management Services. If you do not wish to receive these cookies,
you may set your browser to reject the cookies (consult the instructions
for your particular browser on how to do this), although doing so
may affect your ability to perform certain transactions on our website.
Links to Other Sites
If you choose to leave this Delphi site via links to other non-Delphi
sites, including those of advertisers, Delphi Management Services
is not responsible for the privacy policies or content of those sites,
nor is Delphi Management Services responsible for the cookies those
sites might deposit on your hard drive. We encourage you to read the
privacy statements of each and every web site that collects personal
or practice information from you.
Legal Issues
This is a United States website and is subject to United States law.
Delphi Management Services will disclose personal information without
your permission when required by law, or in good faith belief that
such action is necessary to investigate or protect against harmful
activities to Delphi Management Services clients, visitors, employees,
or property (including this site), or to others.
www.delphibilling.com Privacy Statement Changes
In the future, we may need to change the privacy statement for www.delphibilling.com.
All changes will be made here so that you will always know what information
we gather, how we might use that information and whether we will disclose
it to anyone. Your use of the site constitutes acceptance of the provisions
of this Privacy Policy and your continued usage after such changes
are posted constitutes acceptance of each revised Privacy Policy.
If you do not agree to the terms of this Privacy Policy or any revised
policy, please exit the site immediately.
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